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Since its inception in 2000, Elegant Furniture and Lighting has become widely known as a manufacturer of the best in distinctive lighting and furnishings for both home and businesses. Headquartered in Philadelphia, our four expansive showrooms in Atlanta, Dallas, Las Vegas, and High Point are well suited to those who desire a wide variety of design and styles to choose from - urban chic, contemporary, transitional, traditional, and more.. all with careful attention to elegant design, details, and the highest quality craftsmanship. At Elegant Furniture and Lighting, we take pride in continuously expanding our range of exquisite, stylish merchandise, and are pleased to be introducing more lines of bathroom vanities, mirrored furniture, indoor lighting, outdoor lighting, and decorative light bulbs. Imbued with all the innovation, creativity and ingenuity our talented team possesses, these new, attractively styled pieces will appeal to anyone looking to enhance any of their spaces with a distinct sense of style, elegance, and flair. By channeling our expertise and ingenuity of our entire design team into each product that we offer and through the application of the highest standards of quality control to every phase of production, our goal is to ensure that we can offer our customers a diverse selection of products to satisfy their unique and dynamic aspirations and desires. We understand that the modern customer desires a product that both imparts the most radiant beauty while providing real, lasting value. Elegant Furniture and Lighting with the assistance of its dynamic and passionate customers will continue to progress and improve to meet and exceed those high expectations and experiences.
Yes, you can place and order; and yes, we will deliver. The Classy Home's activities are continuing. Our delivery times are accurate to the fine of our expertise, however state-level and national-level closure decisions can also have an effect on a few orders. We are trying to do our exceptional best to be as accurate as feasible. You could find updated shipping instances on the product detail web page for every object and while you are checking out.
What's the status of my order and delivery? Can I change the address on my order?You can track your order and deliveries from the Track Order on our site. Once your order has shipped, you can find tracking information in your order details. If an order includes multiple items, each may have separate delivery dates and tracking information.
Why are some items taking longer to ship?With many states issuing stay-at-home orders due to covid-19, some of our partners have needed to reduce their staff notably. That means warehouses have taken longer than ordinary to get your order on a truck. We've done our best to make certain that our delivery estimates are correct, but our delivery chain has had a few exceptions while sudden activities including climate and warehouse closures have not on time deliveries. We are doing the whole lot possible to make certain the safety of everybody in our community and we appreciate your patience.
Can I still make returns?Yes, though there may be some delays as our vendors continue to comply with local or state regulations at their warehouses. Returns can be initiated by you in your account on theclassyhome.com.
Is it safe to receive orders?For guidance on coronavirus, please refer to the World Health Organization website. Here is an excerpt from their website as of April 3, 2020- "The likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, travelled, and exposed to different conditions and temperature is also low."
What is The Classy Home doing to keep customers and employees safe?The Classy Home is committed to ensuring the safety of both our customers and employees. We are strictly following WHO guidance to protect our employees. Using sanitizer & masks, keeping our warehouses clean, allowed employees to work from home where possible. We've also instructed our suppliers to follow WHO guidance at their warehouses.
Is it possible to reduce contact with delivery guys or driver?Yes. The Classy Home's delivery partners have been advised to reduce contact with customers by placing packages at the customer's doorstep and stepping back. ID check is performed at a distance. You can also choose a safe location where the delivery staff can leave your package.
NOTE: we can also add one box named 'delivery instructions' in the form where customer can fill instructions while orderingYes, we are delivering Large and Bulky items which are in stock.
